Home Page Round Rock Donuts
General FAQ Page
 

Frequently Asked Questions
 

1. What hours are you open?

2. Where are you located?

3. Do you ship your donuts or merchandise?

4. Do I need to place an order for a Texas sized Donut in advance?

5. How do I make a donation request?

6. Can I place a donut order ahead of time?

7. Where else do you sell your donuts?

8. I have a peanut allergy. Are nut based products used in your donuts?



1. What hours are you open?

We are open 7 days a week.

Monday - Friday: the lobby is open from 5am till 4pm; the drive through stays open from 4:30am until 6:30pm.

Saturday: the lobby is open from 5am till 3pm; the drive through stays open from 5am until 6:30pm.

Sunday: the lobby is open from 6am till 2 pm; the drive through stays open from 5am until 6:30pm.



2. Where are you located?

Our address is 106 West Liberty, Round Rock, Texas 78664.

From I-35, take the Highway 620 Exit and head east, turn left onto West Liberty.

From Highway 79, turn on North Mays heading South. Pass through 1 stop light and turn right onto West Liberty.

Please visit our home page for a link to map and location information.



3. Do you ship your donuts?

Because our food products do not contain preservatives, we are unfortunately unable
to provide shipping for our donuts. The good news is, we do work with an outside Courier Service
to make deliveries for us to the Greater Austin area. Give us a call if you would like to have your
order delivered.



4. Do I need to place an order for a Texas-sized Donut in advance?

You can come by any time to pick up one or more of our famous Texas-sized Donuts
without pre-ordering. If y'all need to feed a Texas-sized crowd, and need 20 or more Texas-sized Donuts,
please give us a call.



5. How do I make a donation request?

Please click on our "Donations" link for our guidelines and online submission form.

*Please note: all requests are considered individually and must be submitted at least 60 days prior
to the event date the donation is requested for. Unfortunately, we are not able to consider requests submitted
less than 60 days prior to the event.

Due to the volume of requests that we receive on a daily basis, we are only able to respond to the
requests that we are able to fill. If we are able to meet your request, we will contact you no later
than 30 days prior to your event. PLEASE NO PHONE CALLS REGARDING DONATIONS.



6. Can I place a donut order ahead of time?

We are serving our Round Rock Donuts fresh all day.

In order to serve all our customers efficiently, we do not take pre-orders for less than 40 dozen.
Orders under 40 dozen can be accommodated easily at the time of your arrival without pre-ordering.

If you would like to place an order over 40 dozen donuts, please call to speak with one of our staff members.



7. Where else do you sell your donuts?

Our bakery in Round Rock, Texas is our only location, but there are a handful of stores in the Austin area
where we deliver fresh donuts to throughout the week:

Sunrise Mini-Mart
539 W Oltorf St, Austin, TX 78704
(512) 440-7188

H-E-B convenience store Round Rock
3750 Gattis School Road Round Rock, TX 78664
(512) 341-3775

H-E-B convenience store Austin
2508 East Riverside Drive Austin, TX 78741
(512) 448-3544



8. I have a peanut allergy. Are nut based products used in your donuts?

Our donuts are not made with nut-based products however we do serve pastries, cookies and cakes
containing peanuts, pecans and walnuts.

Although we take precautions to keep nut-based products in well sealed containers all of our products are
prepared in the same kitchen, allowing for potential cross-contamination. Since our baking equipment comes in
contact with peanuts, pecans and walnuts on a daily basis, our product cannot be certified as nut-free.


 
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